Terms of service
Terms of Service
OVERVIEW
This website is owned and operated by Silent Spark Press. Throughout the site, the terms “we”, “us”, and “our” refer to Silent Spark Press. We make this website — including all information, tools, and services offered here — available to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated in this document.
By visiting our site and/or purchasing something from us, you are engaging with our “Service” and agree to be bound by these Terms of Service (“Terms”), as well as any additional terms, conditions, and policies referenced here or accessible via hyperlink. These Terms apply to all visitors and users of the site, including (but not limited to) browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before using our website. If you access or use any part of the site, you agree to follow and be bound by these Terms. If you do not agree to all of them, you may not use our website or services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store will also be subject to these Terms. The most up-to-date version of these Terms is always available on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It’s your responsibility to check this page regularly for changes — continuing to use or access the site after changes are posted means you accept those updates.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or province of residence, or that you are the legal age of majority and have given permission for any of your minor dependents to use this site.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not upload or transmit any worms, viruses, or malicious code of any kind.
Any breach of these Terms will result in the immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding credit card information) may be transferred without encryption and could involve:
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Transmission over various networks; and
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Changes to meet technical requirements of connecting networks or devices.
Credit card details are always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our prior written consent.
Headings in this agreement are for convenience only and do not affect the meaning of any section.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information on our site is not accurate, complete, or up to date. The content is provided for general informational purposes and should not be the sole basis for decision-making without consulting more accurate, complete, or timely sources. Using the material here is at your own risk.
This site may contain historical information, which is not current and is provided only for reference. We may change the site’s content at any time, but we are not obligated to update it. It’s your responsibility to monitor for any changes.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change at any time without notice.
We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.
We are not liable for any changes in pricing, suspension, or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Some products or services may be available exclusively online. These may have limited quantities and can only be returned or exchanged according to our Return Policy.
We make every effort to display our products and their colors accurately, but we cannot guarantee that your device’s display will be accurate.
We may, but are not required to, limit sales of our products or services to certain people, locations, or jurisdictions. We also reserve the right to limit quantities of any product or service and to change product descriptions or pricing at any time without notice. We may discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.
We do not guarantee that the quality of any products, services, or materials purchased will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse any order placed with us, and we may limit or cancel quantities purchased per person, household, or order. These limits may apply to orders using the same customer account, credit card, or billing/shipping address.
If we make changes to or cancel an order, we may contact you using the email, billing address, or phone number provided at the time of order.
You agree to provide accurate and up-to-date purchase and account information, including email addresses and payment details, so that we can process your transactions and contact you if necessary.
For more information, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control, monitoring, or input.
You understand and agree that these tools are provided “as is” and “as available”, without any warranties, representations, or conditions of any kind, and without our endorsement. We are not liable for any issues or damages arising from your use of these optional tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion. You should make sure you understand and agree with the terms set by the relevant third-party provider(s) before using them.
In the future, we may introduce new services or features through the website (including new tools and resources). These new offerings will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Some content, products, and services available through our Service may include materials from third parties.
Third-party links on this site may lead you to websites that are not affiliated with us. We are not responsible for evaluating the content or accuracy of these third-party sites, nor do we warrant or assume any liability for any materials, products, or services provided by third parties.
We are not liable for any harm or damages resulting from transactions or interactions with third-party websites. Please review the policies and terms of any third-party site carefully before engaging in transactions. Any complaints or concerns about third-party products should be directed to the respective provider.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit certain content at our request (such as contest entries) or voluntarily send us ideas, suggestions, proposals, plans, or other materials (collectively referred to as “comments”), whether online, by email, or by other means, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium, without restriction and without obligation to compensate you.
We have no obligation to:
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Keep any comments confidential;
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Pay for any comments; or
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Respond to any comments.
We may (but are not required to) monitor, edit, or remove content we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms.
You agree that your submissions will not violate any rights of third parties, including copyright, trademark, privacy, or other personal or proprietary rights. Your submissions must not contain unlawful, abusive, or obscene material, or any malware that could harm the operation of the Service or related websites. You may not impersonate others or mislead us or third parties about the origin of your submissions. You are solely responsible for the accuracy of your comments, and we take no responsibility for any posted by you or others.
SECTION 10 - PERSONAL INFORMATION
The personal information you submit through the store is governed by our Privacy Policy, which you can access via the link in our website’s Footer Menu.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
From time to time, there may be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions — for example, product descriptions, eBook or subscription content, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct these errors, inaccuracies, or omissions, and to update or cancel orders if any related information is found to be inaccurate — without prior notice, even after you have submitted your order.
We are not obligated to update or amend any information in the Service or related websites except as required by law. The presence of a specific update date does not guarantee that all information has been changed or updated.
SECTION 12 - PROHIBITED USES
In addition to the restrictions outlined elsewhere in these Terms, you are prohibited from using the site or its content for:
(a) Unlawful purposes;
(b) Soliciting others to engage in unlawful acts;
(c) Violating international, federal, provincial, or local laws;
(d) Infringing upon intellectual property rights (ours or others’);
(e) Harassing, abusing, insulting, harming, defaming, slandering, intimidating, or discriminating based on protected characteristics such as gender, race, religion, or disability;
(f) Submitting false or misleading information;
(g) Uploading or transmitting viruses, malicious code, or anything that could affect the operation of the Service, related websites, or the Internet;
(h) Collecting or tracking others’ personal information;
(i) Engaging in spam, phishing, pharming, pretexting, crawling, or scraping;
(j) Any obscene or immoral purpose; or
(k) Interfering with or bypassing the security features of the Service or related websites.
We reserve the right to terminate your access for any prohibited use.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from using the Service will be accurate or reliable.
You agree that we may suspend or cancel the Service at any time without notice.
You use the Service at your own risk. Unless expressly stated otherwise, the Service and all products are provided “as is” and “as available”, without warranties or conditions of any kind — express or implied — including merchantability, fitness for a particular purpose, title, or non-infringement.
Silent Spark Press and its affiliates, partners, employees, and suppliers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages — including lost profits, revenue, savings, data, or similar losses — whether in contract, tort, or otherwise, even if advised of the possibility. In jurisdictions where such exclusions are not allowed, our liability is limited to the fullest extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Silent Spark Press and its affiliates, partners, officers, employees, contractors, suppliers, and agents from any claim, demand, or legal action — including reasonable attorney fees — arising from your breach of these Terms, related documents, applicable laws, or third-party rights.
SECTION 15 - SEVERABILITY
If any part of these Terms is found to be unlawful, void, or unenforceable, that portion will still be enforceable to the fullest extent allowed by law, and the invalid portion will be considered severed without affecting the rest of the Terms.
SECTION 16 - TERMINATION
Any obligations or liabilities incurred before termination will survive the end of this agreement.
These Terms remain in effect until terminated by you or by us. You may terminate them at any time by notifying us you no longer wish to use our Services or by stopping your use of our site.
We may terminate this agreement without notice if, in our judgment, you fail to comply with any provision of these Terms. In such cases, you will remain liable for any outstanding amounts owed and may be denied future access to the Service.
SECTION 17 - ENTIRE AGREEMENT
If we fail to enforce any part of these Terms, that does not mean we waive our right to do so later.
These Terms, along with any policies or rules posted on our site, constitute the entire agreement between you and Silent Spark Press regarding the Service and replace any prior agreements or communications (oral or written).
Any ambiguities in interpreting these Terms will not be construed against the party that drafted them.
SECTION 18 - GOVERNING LAW
These Terms, and any separate agreements for the provision of Services, will be governed and interpreted in accordance with the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
The latest version of these Terms is always available on this page.
We may update, change, or replace any part of these Terms at our discretion by posting updates on our website. It is your responsibility to check periodically for changes — continuing to use the site after updates are posted means you accept them.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms should be submitted through our Customer Service Ticketing Portal, linked in the Footer and Main Menu of this site.